Terms & Conditions

These are the Terms and Conditions governing the use of our Service and the agreement that operates between You and Workhall. These Terms and Conditions set out the rights and obligations of all users regarding the use of our Service.

Your access to and use of our Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use our Service.

By accessing or using our Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then you may not access our Service.

Your access to and use of our Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of Workhall. Our Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your personal information when you use the Application or the Website, and tells you about Your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using our Service.

We reserve the right, at our sole discretion, to modify or replace these terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and our Service.

A. Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or the plural.

B. Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
• Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
• Service refers to the Website.
• Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
• Website refers to Workhall, accessible from https://www.workhall.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

A. License Grant

Workhall grants you a non-exclusive, non-transferable license to use the Workhall platform, including any associated documentation, updates, and upgrades (collectively, the “Service”). The license is granted solely for your internal use and is subject to compliance with these terms and conditions.

B. Your Restrictions

You must not:

C. User Account Restrictions

• You are responsible for creating and managing user accounts within the Workhall platform (“User Accounts”).
• User Accounts are intended for use by designated individuals within your organization and may not be shared or transferred to any third party.
• You agree to ensure that each user of a User Account complies with these terms and conditions.
• You must promptly deactivate or terminate any User Account of individuals who are no longer authorized to access the Service.
• You must maintain the confidentiality and security of all User Account credentials, including usernames and passwords, and must not disclose them to any unauthorized individuals.
• You must promptly notify Workhall in case of any unauthorized access or use of User Accounts or any other security breach related to the Service.
• You acknowledge and agree that Workhall reserves the right to monitor User Accounts and may suspend or terminate any User Account that is found to violate these terms and conditions.
• You understand that Workhall may collect and process the personal data of individuals associated with User Accounts in accordance with the applicable privacy policy.
• You must not use User Accounts to engage in any activity that violates applicable laws or regulations.
• You acknowledge that Workhall may modify or restrict the features and functionalities available to User Accounts at its discretion.
• You acknowledge that Workhall is not responsible for any loss or damage arising from your failure to comply with these User Account restrictions or any unauthorized access to or use of User Accounts.

I. Suspension or Termination for Violations

• Workhall reserves the right to suspend or terminate your access to the Service if you violate any of the responsibilities outlined in these terms and conditions.
• Workhall may, in its sole discretion, at any time after the expiry of the subscription period and for any or no reason, suspend or terminate this Agreement with or without prior notice, but will make reasonable efforts to notify you of any suspension or termination and the reasons behind it.
• We hold the right to terminate the subscription for any reason with prior notice of 30 days.
• This Agreement will terminate immediately, without prior notice from us, if you fail to comply with any provision of this Agreement.
• You may also terminate this Agreement by deleting the Application and all copies thereof from your Device or your computer. Upon termination of this Agreement, You shall cease all use of the Application and delete all copies of the Application from your Device.
• Termination of this Agreement will not limit any of Workhall’s rights or remedies at law or in equity in case of breach by You (during the term of this Agreement) of any of your obligations under the present Agreement.

• We must provide you with access to the Workhall platform and ensure its availability, subject to any scheduled maintenance or necessary downtime.
• Workhall must take reasonable measures to maintain the security and integrity of the Workhall platform, including implementing appropriate technical and organizational safeguards.
• We must provide technical support and assistance to you regarding the use of the Workhall platform, including promptly addressing reported issues and inquiries.
• Workhall must deliver any updates, upgrades, or new versions of our platform to you, as they become available, to enhance its functionality and performance.
• Workhall must ensure that our platform complies with applicable laws, regulations, and industry standards.

• Users must comply with the terms and conditions outlined by you and Workhall in relation to the use of the Workhall platform.
• Users must use the Workhall platform in accordance with applicable laws, regulations, and the intended purposes as specified by you.
• Users must maintain the confidentiality and security of their individual user accounts and must not share their credentials with unauthorized individuals.
• Users must not engage in any activities that may disrupt or interfere with the operation or security of Workhall.
• Users must promptly report any issues, concerns, or suspected security breaches to you or the designated contact provided by you.

A. Data Security

• Workhall must implement commercially reasonable security measures to protect your data and content stored or processed through the Service from unauthorized access, disclosure, or alteration.
• Workhall must regularly assess and update its security practices to address evolving threats and maintain the integrity and confidentiality of your data.

B. Confidentiality, Data Privacy and Security

Workhall must treat your data and content as confidential and must not disclose it to any third party, except as required by law or with your explicit consent. Workhall must ensure that their employees, contractors, and agents who have access to your data are bound by confidentiality obligations. “Confidential Information” shall mean and include all information relating to Workhall or You or any User, disclosed either orally or in any recorded medium, during the provision of Service(s) or otherwise, including but not limited to its:

• Products, Service(s), pricing terms, sales and marketing and promotion plans, business plans, models, prototypes, intellectual property rights, business affairs, operations, strategies, inventions, research, apparatus, methodologies, technologies, algorithms, programs, software, application, source code, processes, employees, contractors, subcontractors, product/service proposals, methods of operations, techniques, schematics, designs, and contracts.
• Officers, directors, affiliates, parent company, subsidiaries, sister concerns, group companies.
• Financial information.
• Information or data relating to any of the foregoing along with any notes, analysis, compilations, studies, or other material or documents prepared thereof or being in the possession of Workhall or You which contain, reflect, or are based on the Confidential Information, or any other information which by its nature may be deemed to be confidential. Confidential Information shall include all non-public information furnished, disclosed, or transmitted regardless of the form or manner in which it may be furnished, disclosed, or transmitted.

Both Workhall and You agree, acknowledge, undertake, and covenant that they shall maintain and uphold the confidentiality of the Confidential Information at all times. Workhall and You shall keep the Confidential Information strictly confidential, and shall not, directly or indirectly, divulge, use, make available, sell, distribute, disclose, share, transfer, publish, or otherwise communicate or make accessible to any third party such Confidential Information in any manner whatsoever, except to its employees, agents, representatives or other personnel on a need-to-know basis.

Nothing contained herein shall be construed as granting or implying any transfer of rights, title, or interests to Workhall in Your Confidential Information. Further, nothing contained herein shall be construed as granting or implying any transfer of rights, title, or interests to You in Workhall’s Confidential Information or any other Intellectual Property protecting or relating to such Confidential Information. You acknowledge that We shall process personal data forming part of Service Data only to provide, maintain, and improve the Service(s), or prevent or address any technical problems, or at Your request in connection with support requests, and in accordance with these Terms and Our Privacy Policy. We shall not process Service Data for any purposes other than what is mentioned in these Terms.

You acknowledge and agree that We may access or disclose information about you, your account, and your users, including Service Data, to (a) comply with the law or respond to lawful requests or legal processes; or (b) prevent any infringement of group companies’ or Your proprietary rights. Further, at Our sole discretion, any suspected fraudulent, abusive, or illegal activity by You may be referred to law enforcement authorities.

K. Limitation of Liability: Workhall’s liability for any breach of security or privacy obligations must be subject to the limitations and exclusions of liability as outlined in clause 13.

You must use the Workhall platform and services solely for your internal business purposes and in accordance with applicable laws and regulations. You must not use the Workhall platform or services to infringe upon any intellectual property rights, including but not limited to copyrights, trademarks, or patents. You must not engage in any activity that may compromise the security, integrity, or availability of the Workhall platform or services, including but not limited to:

• Attempting to gain unauthorized access to the platform or its systems.
• Introducing malware, viruses, or any other harmful code.
• Reverse engineering, decompiling, or disassembling any part of the platform.
• Interfering with the performance or functionality of the platform.
• Engaging in any illegal, fraudulent, or unauthorized activities.

• You acknowledge that during the use of the Workhall platform, you may have access to confidential information of Workhall, including but not limited to trade secrets, technology, and business strategies.
• You agree to keep all confidential information received from Workhall strictly confidential and not to disclose or make it available to any third party without the prior written consent of Workhall, except as required by law.
• You must use the confidential information solely to utilize the Workhall platform and must take all necessary measures to prevent unauthorized access, use, or disclosure of such information.
• The obligations of confidentiality must survive the termination or expiration of the agreement between you and Workhall.

• You must pay all charges associated with the use of Workhall as agreed upon in the subscription plan or pricing agreement.
• Payment terms, including billing cycles and methods of payment, will be specified by Workhall and communicated to you.
• In the event of any overdue payments, Workhall reserves the right to suspend or terminate your access to the platform and may pursue collection of outstanding amounts through appropriate legal means.

• You agree to comply with all applicable laws, regulations, and industry standards while using the Workhall platform. This includes but is not limited to data protection, privacy, intellectual property, and anti-spam laws.
• You are solely responsible for ensuring that any content, data, or materials uploaded or shared through the Workhall platform comply with applicable laws and do not infringe upon the rights of any third party.
• Workhall reserves the right to monitor your use of the platform to ensure compliance with these terms and conditions. In the event of any non-compliance, Workhall may take appropriate actions, including but not limited to suspending or terminating your access to the platform.

You agree to indemnify, defend, and hold Workhall and its affiliates, directors, officers, employees, and agents harmless from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

• Any breach of these terms and conditions by you.
• Your use of the Workhall platform.
• Any content or materials uploaded or shared by you.
• Any violation of applicable laws or third-party rights by you.

• To the maximum extent permitted by applicable law, Workhall and its affiliates, directors, officers, employees, and agents must not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use our platform or services, except in cases of willful negligence on the part of Workhall.
• This limitation of liability applies to any claims, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if Workhall has been advised of the possibility of such damages.
• In no event must the total liability of Workhall and its affiliates, directors, officers, employees, and agents, arising out of or in connection with the use of the Workhall platform or services, exceed the total amount paid by you to Workhall in the twelve (12) months preceding the event giving rise to the claim, unless otherwise required by applicable law.
• The limitations of liability outlined in this clause must apply even if any exclusive remedies provided in these terms and conditions fail their essential purpose. Remedies are a part of the Service Level Agreement that is agreed mutually by both you and Workhall.
• You acknowledge and agree that Workhall provides the platform and services on an “as-is” and “as-available” basis, and you assume all responsibility and risk associated with using the platform, except in cases of willful negligence.
• Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages, so the above limitations may not apply to you to the extent prohibited by applicable law.

• Either party may terminate the agreement between you and Workhall at any time, with or without cause, by providing written notice to the other party.
• In the event of termination, your access to the Workhall platform and services will be terminated, and any outstanding fees or obligations must become immediately due and payable.

• Neither party must be liable for any failure or delay in the performance of their obligations under these terms and conditions to the extent caused by circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, labor disputes, or governmental actions (“Force Majeure Event”).
• The party affected by the Force Majeure Event must promptly notify the other party of the event’s occurrence and its expected impact on their ability to perform their obligations.
• The party affected by the Force Majeure Event must use reasonable efforts to mitigate the effects of the event and resume performance as soon as reasonably practicable.
• If a Force Majeure Event continues for a longer duration, either party may terminate these terms and conditions by providing written notice to the other party without incurring any liability for such termination.

• Any additional provisions or specifications not explicitly addressed in these terms and conditions must be governed by the general terms and conditions mentioned in the contract document agreed upon between you and Workhall.
• In the event of any conflict or inconsistency between the terms under these subheadings and the terms and conditions mentioned in the contract, the conditions mentioned in the contract must prevail.
• These terms and conditions constitute the entire agreement between you and Workhall regarding the use of the platform and supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.
• The terms and conditions outlined herein are subject to the applicable governing conditions of SOC 2 compliance.

Some of the content you provide when you use Workhall would be sent to a third-party vendor for processing. The third party may store the data to improve the quality of the service, according to the vendor’s terms and conditions as listed under their Third-Party Terms clause.

• Prices for Products shall be as specified in the final order form mutually agreed and signed.
• You shall pay any taxes related to Products or Services provided pursuant to these Terms of Use (except for taxes based on net income to Workhall) or shall present an exemption certificate acceptable to all relevant taxation authorities.
• Applicable taxes shall, to the extent practical, be billed as a separate line item on the invoice. We reserve the right, at our sole discretion, to modify the prices of the products at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new prices taking effect.
• What constitutes a material change will be determined at the sole discretion of Workhall. All types of credits purchased have an expiry period (180 days) and you should understand the pricing before proceeding to purchase.

The credentials to access Workhall shall be delivered once the final agreed payment is received by us. There are various means of payment, and transaction charges, if any, are to be paid by you. Taxes shall be applicable extra as prescribed by the state laws.

You can cancel the Workhall membership at any time and you will continue to have access to the Workhall services through the end of your billing period.

To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused credits.

If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting us.

Workhall reserves the right, at its sole discretion, to modify or replace the products at any time. What constitutes a material change will be determined at the sole discretion of Workhall.

The information contained on the Service is for general information purposes only.

The information given by the Service is for general guidance on matters of interest only. We reserve the right to make additions, deletions, or modifications to the contents of the Service at any time without prior notice.

We do not warrant that the Service is free of viruses or other harmful components.

Our Service may contain links to third-party websites or services that are not owned or controlled by Workhall. Workhall has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Please note that we do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

You further acknowledge and agree that Workhall shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

If you wish to contact us or have any questions about, or complaints in relation to, these Terms, please contact us.